Hippoku
Consumer Loyalty & Warranty App for Hippo Electronics
Hippoku is a loyalty and warranty claim app for Hippo consumer electronics, rewarding both customers and salespersons who engage with Hippo products
2018
PT Inti Cemerlang Selaras
Design, Mobile App, Web App
About Hippoku
Hippo is a consumer electronic brand in Indonesia selling accessories for mobile phones such as cables, power banks, and chargers. Hippo products are sold in most mobile phone stores as well as in e-commerce platforms.
To better incentivize salespersons selling their products as well as rewarding the consumers who bought Hippo products, the Hippo team approached Dihardja Software to help them develop the Hippoku mobile application. Through the app, consumers can claim warranty of Hippo products they bought and be enrolled in lucky draws. At the same time, the salesperson who sold the product will also get rewards that can be redeemed with various prizes.
How Dihardja Software Helps
Together with the Hippo team, we designed the Hippoku app for both consumers and salespersons, as well as redesigning the business process since implementation of the mobile app also required all Hippo products to be equipped with a unique QR code that can be scanned using the app. Once the design was ready, we developed the mobile application, backend API, and the admin CMS.
- Business process design for claiming warranty and reward points for salespersons
- Designing a user-friendly UI/UX for Hippoku mobile app
- Developing native iOS & Android applications
- Developing web backend using Node.js and admin site using AngularJS
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